System Features
The best coffee telemetry system on the market
Flow Coffee System
Dashboard
The Flow Dashboard is web-based and allows you to log in from any device and view up-to-the-minute data across your sites.
At a glance, you can see how your baristas are performing and identify which sites need support. Flow data will confirm if the roaster’s recipe is being followed and consistently made coffee is being produced.
Features
Statistics
View statistics on quantities of shots poured, coffees made to recipe and those that missed on time or volume across all sites. The data provided will help you to compare sites and understand grinder management.
Shot Trends
Learn which are the most challenging times of the day for your staff and discover where training is required. The Flow Dashboard also provides insights into barista performance and grinder management.
Site Management
We make it easy by providing key information on equipment utilisation and maintenance issues along with recipe management and parameters at each site. The leaderboard is a dashboard feature that allows you to view all sites and compare performance and efficiency.
Statistics
View statistics on quantities of shots poured, coffees made to recipe and those that missed on time or volume across all sites. The data provided will help you to compare sites and understand grinder management.
Shot Trends
Learn which are the most challenging times of the day for your staff and discover where training is required. The Flow Dashboard also provides insights into barista performance and grinder management.
Site Management
We make it easy by providing key information on equipment utilisation and maintenance issues along with recipe management and parameters at each site. The leaderboard is a dashboard feature that allows you to view all sites and compare performance and efficiency.
Flow Coffee System
Barista Feedback
Our easy-to-use interface is available on any modern mobile or desktop device. The Barista Feedback display provides you with instant feedback resulting in reliable quality control.
Simple changes can be made during service with grinder adjustment guidance to ensure the coffee recipe is being met and great coffee is being served.
Features
Instant Feedback on Every Shot
Each shot will be scored as either perfect or okay or too fast or slow. The feedback is valuable as it can be used to help the barista improve their next coffee.
Grinder Suggestions
Receive objective feedback on which adjustments need to be made to the grind setting to meet the recipe and produce consistently delicious coffee.
Waste Tracking
Baristas can bin shots that aren’t fit for serving and reflect on what the customer is receiving based on the accurate information provided by the Flow gauge. The information can also be useful for assessing the amount of waste being produced in the business.
Instant Feedback on Every Shot
Each shot will be scored as either perfect or okay or too fast or slow. The feedback is valuable as it can be used to help the barista improve their next coffee.
Grinder Suggestions
Receive objective feedback on which adjustments need to be made to the grind setting to meet the recipe and produce consistently delicious coffee.
Waste Tracking
Baristas can bin shots that aren’t fit for serving and reflect on what the customer is receiving based on the accurate information provided by the Flow gauge. The information can also be useful for assessing the amount of waste being produced in the business.
Flow Coffee System
Flow Gateway
The Flow Gateway is low maintenance and easy to install. It features a touch screen interface for configuration, and status indicators so you can keep an eye on how the system is working.
A robust online connection is easily provisioned by the installer.
Features
WiFi Connected
The Flow Gateway app is used for easy WiFi provisioning and eliminates the need to run a network cable to the device. We offer WiFi antenna options for businesses who experience reception challenges.
Easy Plug And Play Installation
Our Gateway is designed to be installed under the bench or on a surface close to your coffee machine. Its compact size means it won’t take up much valuable space. The Gateway is compatible with all common volumetric coffee machines.
Battery Backed
The Gateway has a built-in battery back-up and data caching to keep you data safe through power and Internet interruptions.
WiFi Connected
The Flow Gateway app is used for easy WiFi provisioning and eliminates the need to run a network cable to the device. We offer WiFi antenna options for businesses who experience reception challenges.
Easy Plug And Play Installation
Our Gateway is designed to be installed under the bench or on a surface close to your coffee machine. Its compact size means it won’t take up much valuable space. The Gateway is compatible with all common volumetric coffee machines.
Battery Backed
The Gateway has a built-in battery back-up and data caching to keep you data safe through power and Internet interruptions.
Frequently Asked Questions
Can you integrate into my coffee machine?
If you are using a traditional volumetric machine, the answer is almost certainly yes. Flow has been integrated into many different manufacturers machines and to date, we have not found one that we could not integrate with.
What does the onboarding process look like?
Once the unit is installed, we will then take your key personnel through the online training programme. The data that Flow provides is clear and very easy to understand.
Why is recipe important?
The main pillars of recipe being dry dose, yield and shot time will determine the flavour in the cup. Your roaster will have put a lot of time into creating the perfect balance of these 3 pillars. At the retail level, it is imperative that the recipe parameters are being met in order to deliver your clients a high-quality flavour experience.
There are more questions answered in our FAQ page
Where to next?
Would you like to speak to our sales team?
Would you like to read our FAQ's?
Would you like to become a reseller?
Or for general enquiries please contact us.